GO toll for motor vehicles weighing over 3.5 t

General information

New

From December 1, 2023, the technically permissible maximum laden mass will be decisive for the distinction between vignette and toll obligation instead of the maximum permissible weight. This is shown on the registration certificate. From January 1, 2024, CO2 emissions will be taken into account when determining the tariffs.

Vehicles with a technically permissible maximum laden mass of over 3.5 tonnes, including lorries, buses and large motorhomes, are subject to a general distance-based toll (GO toll) on motorways and express roads in Austria. These motor vehicles must be equipped with a certified on-board unit (e.g. GO box) before using any motorways or express roads. Such a vehicle device communicates with the toll portals using microwave technology.

Please note

transitional regulation stipulates that vehicles with a technically permissible gross vehicle weight of over 3.5 t, for which a maximum permissible weight of up to and including 3.5 t was specified before December 1, 2023, are still subject to the vignette obligation or the route toll obligation for vechicles weighing uo to 3,5 t until January 31, 2029. However, if the timely determination of a maximum permissible weight up to and including 3.5 t is canceled at a later date, the vehicle in question will be subject to the mileage-based toll ("GO toll") from this date.

Enterprises affected

Drivers of motor vehicles with a technically permissible maximum laden mass of over 3,5 tonnes

Caution

These rules apply to all persons participating in road traffic in Austria.

Requirements

The prescribed toll charge can only be paid if a registered motor vehicle is equipped with a functioning and properly installed on-board unit (e.g. GO box).

Deadlines

Not applicable

Competent authority

Motorway and Express Road Financing Corporation ( ASFINAG) with the operative tasks carried out by the company ASFINAG Maut Service GmbH.

Procedure

GO boxes can be purchased from numerous GO sales points ( ASFINAG).

Required documents

  • Vehicle registration certificate as a minimum
  • Evidence of the characteristics relevant to the tariff of the CO2 emission class (from 1 January 2024) and the EURO emissions class or whether the vechicle is emissions-free
  • Authorised means of payment (cash, credit card, fuel card, GO-Direkt ( ASFINAG)

Costs and fees

The rates depend on various factors, including the number of axles, mileage, the CO2 emission class (from 1 January 2024) and the EURO emissions class of a vehicle. The "cleaner" you are on the road, the cheaper the toll rate.

Payment can be made either in advance (pre-pay) or afterwards (post-pay), for example by making payment directly to ASFINAG via GO Direkt.

Higher rates

On the following Alpine crossings with high maintenance costs, higher rates apply on route toll sections for vehicles with a technically permissible maximum laden mass of more than 3.5 t:

  • A9 Pyhrn motorway on the section between the Spital/Pyhrn junction and the Ardning (Bosruck Tunnel) junction, and the section between the St. Michael junction and the Übelbach (Gleinalm Tunnel) junction
  • A10 Tauern motorway on the section between the Flachau junction and the Rennweg (Tauern-/Katschberg Tunnel) junction
  • A11 Karawanken motorway on the section between the St. Jakob im Rosental junction and the state border in the Karawanken Tunnel
  • A13 Brenner motorway
  • S16 Arlberg express road on the section between the St. Anton am Arlberg junction and the Langen am Arlberg (Arlberg Tunnel) junction

On the A13 Brenner motorway and the A12 on the Unterinntal section (state border at Kufstein up to Innsbruck/Amras junction), an additional charge of 25 per cent of the base rate is added to finance the maintenance of the Brennerbasis Tunnel.

The current rates for 2023 can be found on the ASFINAG website.

Further information

The toll in Austria can be paid with the GO-Box or with on-board units that allow toll payment in several countries. 

The European Electronic Toll Service (EETS) simplifies the payment of tolls within the European Union. Some on-board units of various EETS providers are approved for toll payment in Austria (List of approved EETS providers ( BMK)German text.

In addition, the German on-board unit can be used via the ‘Toll2Go’ application or via the Swiss on-board unit "Emotach". The "EasyGo+" service can be used to pay the toll in Austria, Denmark, Sweden and Norway (GO-toll works internationally ( ASFINAG)).

Toll replacement fees and administrative penalties

If your motor vehicle is properly registered on the toll system and is fitted with a suitable toll device, you may be able make a subsequent payment of the toll in the following circumstances:

  • If you fail to pay the toll via the system (e.g., if you have insufficient GO-box credit in your account or your GO-box has been locked), or if you pay only part of the toll due (as can happen if the number of axles on your vehicle or its EURO emissions class has been entered incorrectly), you can make a subsequent payment of the toll within 5 hours and 100 km of the original fee becoming due. A retroactive payment for an improper toll transaction can be made at a GO point of sale or to a toll enforcement officer in the course of the entry (stop).
  • In the event of use of a too low category or toll rate group (because the number of axles on your vehicle or its EURO emission class has been entered incorrectly), you can also make a subsequent payment of the toll within 96 hours by calling the ASFINAG Service Center or via ASFINAG's 'SelfCare-Portal'.

However, if you fail to pay the full toll in either of these situations, you will be deemed not to have paid the mileage-based toll due. For more information on retroactive payment visit the Website of ASFINAG.

The tariff-relevant characteristics of the CO2 emission cass or the  EURO emission class must always be proven to ASFINAG by means of suitable verification documents. You must send evidence for these tariff-relevant characteristics to ASFINAG: for the EURO emission classes EURO IV, EURO V, EEV and EURO VI and the CO2 emission class 2 to 5. No proof is required for EURO emission classes I, II and III and the CO2 emissions class 1. Proof of tariff-relevant characteristics must be received by ASFINAG within 28 (30 from 1 January 2024) calendar days after the declaration of the EURO emission class or the CO2 emission class.

While the EURO emission class is usually shown directly on the vehicle registration certificate, the CO2 emission class can be determined using the ASFINAG CO2 calculator. From 20 November 2023, proof of classification into a CO2 emission class can also be submitted there. Proof of the CO2 emission class that is received by ASFINAG before 1 December2024 is deemed to have been submitted on 1. January 2024.

If you make use of roads subject to tolls and the supporting evidence fails to reach ASFINAG on time, you will be deemed not to have paid the toll due. For more information on supporting documents, go to go-maut's website.

If you fail to pay the toll due in the required manner, ASFINAG will ask you to pay a substitute toll. If this substitute toll is not paid, offenders will be liable to administrative penalties as set out in the Bundesstrassen-Mautgesetz 2002. These penalties range from 300 Euro to 3,000 Euro.

You can find out more about substitute toll and administrative penalties on the Service and Controls page of ASFINAG's website.

Further links

Legal bases

Expert information

There is no expert information available.

Link to form

Not applicable

Authentication and signature

Not applicable

Means of redress or appeal

Not applicable

Assistance and problem-solving services

There are no assistance or problem-solving services.

Further Service Points

If you have any queries or complaints regarding toll motorways and express roads in Austria, you can contact the ASFINAG Service Center:

ASFINAG Maut Service GmbH:
Phone: 0800 400 12 400 (free of charge from Austria and Germany)
Phone: +43 95 51 266
Fax: +43 95 51 277
E-mail: info@asfinag.at
Postal adress: Alpenstraße 99, 5020 Salzburg, Austria

Translated by the European Commission
Last update: 1 December 2023

Responsible for the content: Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology

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