GO toll for vehicles weighing over 3.5 t

General Information

Vehicles with a maximum gross vehicle weight of over 3.5 tonnes, including lorries, buses and large motorhomes, are subject to a general distance-based toll (GO toll) on motorways and express roads in Austria. These vehicles must be equipped with a certified on-board unit (e.g. GO box) before using any motorways or express roads. These units are electronic devices that use microwave technology to communicate with the toll gates.

Enterprises Affected

Drivers of vehicles with a maximum gross vehicle weight of over 3.5 tonnes.

Caution

These rules apply to all drivers in Austria.

Requirements

The prescribed toll charge can only be paid if a vehicle is equipped with a functioning and properly installed on-board unit (e.g. GO box).

Deadlines

Not applicable

Competent authority

Motorway and Express Road Financing Corporation (→ ASFINAG)German text with the operative tasks carried out by the company ASFINAG Maut Service GmbH.

Procedure

GO boxes can be purchased from numerous GO sales points (→ ASFINAG)German text.

Required documents

  • Vehicle registration certificate as a minimum
  • Documents proving the EURO emissions class or drive system (for fully electric vehicles or fully hydrogen fuel cell-powered vehicles, „E/H2“)
  • Authorised means of payment (cash, credit card, fuel card, GO-Direkt (→ ASFINAG)German text

Costs and fees

The rates depend on various factors, including the number of axles, mileage and EURO emissions class and drive system (for fully electric vehicles or fully hydrogen fuel cell-powered vehicles). The EURO emissions class of any vehicle with a maximum gross vehicle weight of more than 3.5 t affects the amount of the toll due. The lower the emissions, the cheaper the toll.

Payment can be made either in advance (pre-pay) or afterwards (post-pay), for example by making payment directly to ASFINAG via → GO DirektGerman text.

Higher rates

On the following Alpine crossings with high maintenance costs, higher rates apply on route toll sections for vehicles with a maximum gross weight of more than 3.5 t:

  • A9 Pyhrn motorway on the section between the Spital/Pyhrn junction and the Ardning (Bosruck Tunnel) junction, and the section between the St. Michael junction and the Übelbach (Gleinalm Tunnel) junction
  • A10 Tauern motorway on the section between the Flachau junction and the Rennweg (Tauern-/Katschberg Tunnel) junction
  • A11 Karawanken motorway on the section between the St. Jakob im Rosental junction and the state border in the Karawanken Tunnel
  • A13 Brenner motorway
  • S16 Arlberg express road on the section between the St. Anton am Arlberg junction and the Langen am Arlberg (Arlberg Tunnel) junction

On the A13 Brenner motorway and the A12 on the Unterinntal section (state border at Kufstein up to Innsbruck/Amras junction), an additional charge of 25 per cent of the base rate is added to finance the maintenance of the Brennerbasis Tunnel.

The current rates for 2021 (→ ASFINAG) can be found on the ASFINAG website.

Further information

Tolls in Austria can also be paid using a German on-board unit via the ‘Toll2Go’ application or using the Swiss on-board unit ‘Emotach’ instead of using the GO box. This is primarily intended for transport companies whose vehicles are often used in Austria as well as in Germany or Switzerland, as it means they only require one device to pay tolls in both countries.

Toll replacement fees and administrative penalties

If your vehicle is properly registered on the toll system and is fitted with a suitable toll device, you may be able make a subsequent payment in the following circumstances:

  • If you fail to pay the toll via the system (e.g., if you have insufficient credit in your account or your GO-box has been locked), or if you pay only part of the toll due (as can happen if the number of axles on your vehicle or its EURO emissions class has been entered incorrectly), you can make a subsequent payment within 5 hours and 100 km of the original fee becoming due. To do so, go to a GO point of sale or the office of any body charged with overseeing the toll system.
  • If you have made a partial payment towards the toll due (because the number of axles on your vehicle or its EURO emission class has been entered incorrectly), you can make a subsequent payment within 96 hours by telephoning the ASFINAG Service Center, via ASFINAG's 'SelfCare-Porta'" or using ASFINAG's App 'Unterwegs' (En route).

However, if you fail to pay the full toll in either of these situations, you will be deemed not to have paid the mileage-based toll due. For more information on subsequent payments go to go-maut's website.

If your vehicle has been declared at a GO point of sale as falling into a better EURO emissions class than EURO III, or if it has been declared as being powered by electricity or hydrogen, supporting documents detailing the vehicle's EURO emissions class and/or drive system must reach ASFINAG within 28 days of the original declaration. If you make use of roads subject to tolls and the supporting evidence fails to reach ASFINAG on time, you will be deemed not to have paid the toll due. For more information on supporting documents, go to go-maut's website.

If you fail to pay the toll due in the required manner, ASFINAG will ask you to pay a replacement toll. If this replacement fee is not paid, offenders will be liable to administrative penalties as set out in the Bundesstrassen-Mautgesetz 2002. These penalties range from 300 Euro to 3,000 Euro.

You can find out more about toll replacement fees and administrative penalties on the Service and Control page of ASFINAG's website.

Further links

GO-maut (→ ASFINAG)

Legal bases

Expert Information

There is no expert information available.

Link to form

Not applicable

Authentication and signature

Not applicable

Means of redress or appeal

Not applicable

Assistance and problem-solving services

There are no assistance or problem-solving services.

Further Service Points

If you have any queries or complaints regarding toll motorways and express roads in Austria, you can contact the ASFINAG Service Center:

Contact ASFINAG Maut Service GmbH:
Phone: 0800 400 12 400 (from Austria and Germany free of charge)
Phone: +43 (1) 95 51 266 (from all countries with costs)
Fax: +43 (1) 95 51 277

E-Mail: info@go-maut.at
Postal adress: Am Europaplatz 1, 1120 Vienna

Translated by the European Commission
Last update: 21 June 2021

Responsible for the content: Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology

Bewerten Sie diese Seite und geben Sie uns Tipps, wie wir sie noch besser gestalten können.