GO toll for motor vehicles weighing over 3.5 t

General Information

Vehicles with a maximum gross vehicle weight of over 3.5 tonnes, including lorries, buses and large motorhomes, are subject to a general distance-based toll (GO toll) on motorways and express roads in Austria. These motor vehicles must be equipped with a certified on-board unit (e.g. GO box) before using any motorways or express roads. Such a vehicle device communicates with the toll portals using microwave technology.

Enterprises Affected

Drivers of motor vehicles with a maximum gross vehicle weight of over 3.5 tonnes.

Caution

These rules apply to all persons participating in road traffic in Austria.

Requirements

The prescribed toll charge can only be paid if a registered motor vehicle is equipped with a functioning and properly installed on-board unit (e.g. GO box).

Deadlines

Not applicable

Competent authority

Motorway and Express Road Financing Corporation (→ ASFINAG) with the operative tasks carried out by the company ASFINAG Maut Service GmbH.

Procedure

GO boxes can be purchased from numerous GO sales points (→ ASFINAG).

Required documents

  • Vehicle registration certificate as a minimum
  • Evidence of the characteristics relevant to the tariff of EURO emissions class or drive system (for fully electric vehicles or fully hydrogen fuel cell-powered vehicles, „E/H2“)
  • Authorised means of payment (cash, credit card, fuel card, GO-Direkt (→ ASFINAG)

Costs and fees

The rates depend on various factors, including the number of axles, mileage and EURO emissions class and drive system (for fully electric vehicles or fully hydrogen fuel cell-powered vehicles). The "cleaner" you are on the road, the cheaper the toll rate.

Payment can be made either in advance (pre-pay) or afterwards (post-pay), for example by making payment directly to ASFINAG via → GO Direkt.

Higher rates

On the following Alpine crossings with high maintenance costs, higher rates apply on route toll sections for vehicles with a maximum gross weight of more than 3.5 t:

  • A9 Pyhrn motorway on the section between the Spital/Pyhrn junction and the Ardning (Bosruck Tunnel) junction, and the section between the St. Michael junction and the Übelbach (Gleinalm Tunnel) junction
  • A10 Tauern motorway on the section between the Flachau junction and the Rennweg (Tauern-/Katschberg Tunnel) junction
  • A11 Karawanken motorway on the section between the St. Jakob im Rosental junction and the state border in the Karawanken Tunnel
  • A13 Brenner motorway
  • S16 Arlberg express road on the section between the St. Anton am Arlberg junction and the Langen am Arlberg (Arlberg Tunnel) junction

On the A13 Brenner motorway and the A12 on the Unterinntal section (state border at Kufstein up to Innsbruck/Amras junction), an additional charge of 25 per cent of the base rate is added to finance the maintenance of the Brennerbasis Tunnel.

The → current rates for 2022 can be found on the ASFINAG website.

Further information

The toll in Austria can be paid with the GO-Box or with on-board units that allow toll payment in several countries. 

The European Electronic Toll Service (EETS) simplifies the payment of tolls within the European Union. Some on-board units of various EETS providers are approved for toll payment in Austria (List of approved EETS providers (→ BMK)German text.

In addition, the German on-board unit can be used via the ‘Toll2Go’ application or via the Swiss on-board unit "Emotach". The "EasyGo+" service can be used to pay the toll in Austria, Denmark, Sweden and Norway (GO-toll works internationally (→ ASFINAG)).

Toll replacement fees and administrative penalties

If your motor vehicle is properly registered on the toll system and is fitted with a suitable toll device, you may be able make a subsequent payment in the following circumstances:

  • If you fail to pay the toll via the system (e.g., if you have insufficient GO-box credit in your account or your GO-box has been locked), or if you pay only part of the toll due (as can happen if the number of axles on your vehicle or its EURO emissions class has been entered incorrectly), you can make a subsequent payment within 5 hours and 100 km of the original fee becoming due. To do so, go to a GO point of sale or the office of any body charged with overseeing the toll system.
  • If you have made a partial payment towards the toll due (because the number of axles on your vehicle or its EURO emission class has been entered incorrectly), you can make a subsequent payment within 96 hours by telephoning the ASFINAG Service Center, via ASFINAG's 'SelfCare-Porta'" or using ASFINAG's App 'Unterwegs' (En route).

However, if you fail to pay the full toll in either of these situations, you will be deemed not to have paid the mileage-based toll due. For more information on subsequent payments visit GO-maut (→ ASFINAG).

The tariff-relevant characteristics of the EURO emission class or the type of drive (for vehicles with a pure electric drive or with a pure hydrogen fuel cell drive, "E/H2") must always be proven to ASFINAG by means of suitable verification documents. You must send ASFINAG evidence for these tariff-relevant characteristics: for the EURO emission classes EURO IV, EURO V, EEV and EURO VI, for a hydrogen fuel cell drive and for pure electric drive. No proof is required for EURO emission classes I, II and III. Proof of tariff-relevant characteristics must be received by ASFINAG within 28 calendar days after saving on the GO-Box.

If you make use of roads subject to tolls and the supporting evidence fails to reach ASFINAG on time, you will be deemed not to have paid the toll due. For more information on supporting documents, go to go-maut's website.

If you fail to pay the toll due in the required manner, ASFINAG will ask you to pay a replacement toll. If this replacement fee is not paid, offenders will be liable to administrative penalties as set out in the Bundesstrassen-Mautgesetz 2002. These penalties range from 300 Euro to 3,000 Euro.

You can find out more about toll replacement fees and administrative penalties on the Service and Control page of ASFINAG's website.

Further links

GO-maut (→ ASFINAG)

Legal bases

Expert Information

There is no expert information available.

Link to form

Not applicable

Authentication and signature

Not applicable

Means of redress or appeal

Not applicable

Assistance and problem-solving services

There are no assistance or problem-solving services.

Further Service Points

If you have any queries or complaints regarding toll motorways and express roads in Austria, you can contact the ASFINAG Service Center:

ASFINAG Maut Service GmbH:
Phone: 0800 400 12 400 (free of charge from Austria and Germany)
Phone: +43 95 51 266
Fax: +43 95 51 277
E-mail: info@asfinag.at
Postal adress: Alpenstraße 99, 5020 Salzburg, Austria

Translated by the European Commission
Last update: 11 February 2022

Responsible for the content: Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology

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